TextNow Login Issues: Queries and Troubleshooting

The gaining popularity of TextNow has really proved its mettle. It is by far the most celebrated and used application for obtaining free local numbers for Canada and the USA. Not only this, the free calling and texting alongwith add-on features like voicemail transcription and others make it unique in this domain. But we at TextNow APK have been observing a sharp increase in problems related to login. So here we have tried our best to summarize these problems and have suggested some way forwards to overcome these difficulties. So let’s begin.

Common User Problems and their Solutions related to TextNow Login:

1. ‘Verify you’re a Human Stuck’

A lot of users are complaining that the Press and Hold Captcha isn’t responding or is invisible. This is likely due to some ad blockers or settings of your browser. Few of our tested remedies to this problem involves the following;

Disable Ad blockers extensions
Switching and trying different browsers
Clearing cache and cookies
Try different devices like phone or desktop

2. ‘An error has occurred’

This error is commonly faced by the users on iOS or Android. Even after entering the right details this message pops up. There might be multiple factors to it but try the methods mentioned below to rectify this issue;

Uninstall and then reinstall the app
Downgrade to the previous versions. Visit our Old Versions Page to get the older versions.
Clearing data and app cache
Disable any proxy or VPN

3. Location Restrictions

The users outside North America usually face this issue as the App is strictly restricted to the USA and Canada. In order to overcome this issue try the following methods;

Temporarily disable VPN – The firewall sometimes observes the presence of VPNs and blocks the access.
Use Mobile Data – WiFi sometimes has problems bypassing the firewalls; whereas, mobile data swiftly bypasses the firewalls.
Use US or Canada’s Server only – Make sure you are getting the location for US and Canada by checking online the location of your current IP Address
Clear cookies and browsing data

4. Unable to Receive Recovery or Password Reset Email

This is also one of the most commonly reported issues these days. The users claimed that they were unable to receive such emails or are were either stuck in a loop trying to reset their accounts. Try these measures;

Check Junk or Spam Folder
Use Phone Number: If you had signed up using your mobile number, then instead of your email use the phone number.
Clear Cookies
Try different browser
Contact TextNow Help or Support

5. Account Suspension and Not Allowed Messages

The users also reported that they received a direct suspension notice with some error code they did not know. There might be multiple reasons for it, but if you have got this error, try these methods;

Make sure your IP is not flagged – Once the app suspects that you are using a VPN, it quickly bans your account. Make sure your IP is clean from these records.
Do not create multiple accounts – TextNow does not allow creating multiple accounts as previously this has been exploited for spam messages. Only create one account per IP strictly.
Try Mobile Data – Instead of using WiFi, try mobile data instead. Mobile Data is more prone for these activities compared to WiFi or other public networks.
Contact TextNow Support

Wondering where to Buy TextNow Accounts? Here’s a quick guide for you.

6. Login through Phone Number or Facebook Error

“ACCOUNT_REGISTERED_WITH_FACEBOOK” this is the error that some users get to see when they try to login through their facebook accounts. A few of the remedial measures could be as followed;

Use the correct way to login – If you had signed up using your facebook account, make sure that you use the same and not your email for logging in and vice versa.
Relink your Facebook Account – Log in to your account and proceed to settings. From there, try to unlink your facebook account and then relink it again.
Contact TextNow Help Centre is the problem persists.