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TextNow Account Locked or Deactivated? Here’s your TextNow Support Guide

ByText Now App

At TextNow APK, we have been observing that a lot of users are experiencing random deactivations and accounts getting locked. At this time, usually the users tend to contact the support but we have to admit that the TextNow Support isn’t up to the mark. So here we will try our best to answer some common questions as to why these accounts get blocked? How can you contact the support and what to do if you do not get any answers from the support.  

Why is my TextNow Account Banned or Locked?

There are multiple reasons as to why your TextNow Account gets suspended. Usually when you violate the terms of services and their spam policies, you get to face the backlash. Some of the reasons are mentioned below;

  • Spamming and Bulk Messaging 
  • Inactivity 
  • Using VPN servers or Proxies
  • Using same IP and Device for logging multiple account 

Contact the TextNow Support

You have to bear in mind that the App is free and most of the users are enjoying the services for free. The best option in order to escalate your matter is to upgrade your account to paid version or ask some premium user to escalate your problem with the TextNow Help Desk or Chat Support. Few of their direct contact details are mentioned below;

  • In-App Support: Go to Setting → Help → Chat with Support 
  • TextNow Help Centre: https://support.textnow.com/
  • Email: [email protected]
  • Twitter/X: @TextNowSupport

Not Getting any Answers from TextNow Support? Here’s how you can Escalate

The first thing you should do is to wait for almost 24 to 48 hours after your first complaint. Still after this delay the TextNow Support does not respond then you better be trying the methods mentioned below;

  • Use a different IP Address and try to submit another complaint 
  • Tweet again with your problem and first complaint 
  • Use Platforms like BBB, Trust Pilot or Google Play and Apple’s App Store review mechanism 

Frustrated how TextNow doesn’t support the RCS? Learn the reasons and your way around.

Conclusion

TextNow Accounts are very often getting deactivated these days. You are not the only one with this problem. We do understand that this is very frustrating and has a huge toll on your mind but the good thing is that options are available with which you can communicate with the support and get your accounts reinstated or book a new number for your personal or business use.

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